GNATS - GNU Problem Report Management System This directory contains GNATS, a problem tracking system written to help report on, and track, problem reports or bugs. GNATS is currently in use at Cygnus to help track all incoming bug reports. There are many concepts or approaches to GNATS which are only useful to organizations which track bugs related by customers as well as by bug type. You will want to add a user entry to your /etc/passwd file for the user-id that owns gnats-related databases on your server. Something of the form: gnats:*:61:61:GNATS database owner:/usr/pkg/share/gnats/gnats-db:/bin/sh should do just fine (put it in your ftpusers file!). Then add the following line to /etc/inetd.conf and restart inetd: support stream tcp nowait gnats /usr/pkg/libexec/gnats/gnatsd gnatsd Add something like this into the crontab to process incoming bug reports: */5 * * * * /usr/pkg/libexec/gnats/queue-pr -r Don't forget to run /usr/pkg/libexec/gnats/mkcat as gnats.